As a small business owner, it’s important that you have the necessary tech tools to remain competitive in today’s market. There are a slew of great tech tools out there designed to help you run your business more smoothly and efficiently. These tools can assist you in many facets of your business, including communication, organization, storage, security, etc. Here are a few essential tech tools that every small business should look into.
There has been a significant rise in cybercrime over that past several few years, so securing your network should be a top priority. There are cybercriminals out there ready to hack into your network and steal information or spread destructive computer viruses. Small business owners, in particular, should make sure that their network is adequately protected. Hackers often target smaller businesses because they assume SMBs have weaker defenses against cyberattacks.
Additionally, business owners should always operate under the assumption that they’ll be hacked and prepare accordingly. The first thing you need to do is install dependable antivirus software in all of the computers at your business. You also need to stay apprised of any changes that might affect your local area network. And you need to keep your operating system updated with the latest security patches and virus repairs. Utilize network logging and security tests to check your network for security breaches and possible break-ins.
If you want to make sure that your software is completely clean of viruses, there are plenty of reputable tech companies available that you can contact. For instance, tech company Split helps you manage every feature of new software, including debugging, testing and monitoring.
You should consider using cloud-based solutions to help increase efficiency and reduce costs. Many businesses of all sizes have embraced cloud-based solutions. Under a cloud-based solution, computer networks, storage, on-demand services, applications or resources can be accessed through the Internet and then shared through another provider’s shared cloud computing infrastructure. Some of the advantages of using a cloud-based solution include increased capacity, functionality, scalability, and reduced maintenance. It also helps you reduce infrastructure or in-house staff. Additionally, a cloud-based solution enables businesses to move large amounts of data to the cloud. This could be particularly beneficial to a small business owner like yourself who needs as much data storage space as possible. It could also make it less difficult for you to update and integrate as new technology arrives online. Cloud-based solutions have proven to be very cost-effective and convenient to use.
Tools to Keep You Prepared for Mishaps, Interruptions, and Malfunctions
You should always be prepared for unexpected mishaps or interruptions at your business. It’s always wise to have a backup plan in case something goes wrong unexpectedly. There are recovery and redundancy tools available to help you in these kinds of situations. Major Internet providers sometimes offer a supplemental service add-on that will keep your business connected and running in the event that your power or Internet service drops out. And there are features such as a cellular router, universal power supply, and external antenna; these will provide automatic and reliable wireless backup for a full day of operation.
Automatic Call Distributor
It’s imperative that you have a solid automated call distributor setup for your business. An automatic call distributor is a telephonic system that directs incoming calls to a specific employee or department. This system ensures that you’ll never miss any important calls and that all incoming calls are directed to the correct department or person. If you’re looking for a good place to purchase an ACD system, you might want to look into Bright Pattern—a company that provides enterprise-level call center software solutions.